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FAQs
Q1. How to use 2 different kinds of strainer?
Hurom has fine and coarse strainer. Choose strainer for suitable ingredient. Use fine strainer with ‘small holes’ if you want somewhat clear juice or firm and fibrous ingredients like apple, carrots, grapes, salary, etc…
Use the coarse strainer with ‘bigger holes’ if you want more pulpy and thicker juice or soft type of ingredients like strawberry, kiwi, banana, etc…
Q2. How to use Control Lever?
Control lever helps to squeeze all the nutrients of seed and peels of ingredients more firmly in the juice.
Start on ● CLOSE position.
Stay Close position in case of soft ingredients like strawberry, kiwi, banana, etc…
For fibrous or with seed ingredients, once chamber starts filling up, switch the control lever to Half-Open and stay till the last minute of squeezing to extract pulps remaining inside of the chamber. You may experience a little shaking. But, it is normal.
Q3. How to prepare the ingredients?
Carrot : Carrot is very firm, so cut them by finger size and put slowly in the hopper chute.
Broccoli: Cut to smaller pieces from the larger central stalk.
Banana: Banana is soft and has lots of fiber, so cut them as little pieces.
Kale: Hold 2~3 of leaves together and roll up to put in the hopper chute.
Pineapple : Cut Pineapple in half and remove the stem in the center.
Chives, Salary: In case of fibrous and long ingredients,cut into small sized less than
2~3cm.
Tips for Using & Cautions for Use
Q1. The hopper won’t open after squeezing
Hurom rotates slowly with 43 RPM in a minute to maintain fresh juicing.
If you put ingredients faster than rotating speed, chamber can be overloaded by ingredients and hopper may not be opened temporarily.
Have you put any small seed ingredients like grapes or fibrous ingredient like salary?
If then, place lever to Half-Open mode position after you start the squeezing. It will prevent the hopper from not opening.
Press & hold Reverse button for 10~20 seconds. (2 times) At the same time, open the hopper counterclockwise to open easily, then hopper can be opened easily.
Q2. During squeezing, juice leaks outside of the chamber
Check the chamber packing on the bottom of chamber and silicon wiper on the side of spinning brush are properly inserted in. (see the pictures below)
Please check if both chamber packing and spinning wiper are completely tightened in.
If they comes off or if you experience juice leakage during squeezing, change chamber packing to see if same phenomenon disappears. Call A/S center if you lost the extraction seal.
Q3. Too much foam occurs with juice
Fruits and vegetables like apple, spinach, kale, cabbage, and pineapples can generate the foam.
Foam also has nutrients like enzymes, mineral, vitamins. So, unless it is too hard to swallow,
we recommend you to drink juice and foam together.
Q4. There is mark on the squeezing screw or strainer.
Do not worry. It is gate mark from the last step of manufacturing heat process. It is not a defect.
> Scratch / Wave / Sword mark
These are not defects. these marks are from the last step of manufacturing heat process.
Q5. Simple cleaning is not working properly like TV show
Simple cleaning by putting water into chamber & rotating is just temporary function that can be used between making different kinds of juices.
After done squeezing completely, please separate all the parts and clean thoroughly.
Normally, the best quality of juice can be maintained squeezing for several times of full chambers.
We recommend you to disassemble the chamber and wash the parts after squeezing big amount of juice.
*Amount of juice for the best quality without cleaning can vary depending on the ingredients.
Q6. Possible to squeeze frozen fruits and vegetables?
Frozen Fruits and vegetables can damage the product, so they must be defrosted before the squeezing.
Hurom does not have blades and rotate slowly with squeezing method.
So, using frozen fruits and vegetables may cause damage or failure of the product.
Q7. Possible to put hard seed ingredients?
Ingredients with hard seeds such as peach, mango, cherries, etc… that are hard to chew with our teeth should be removed before squeezing.
It can cause the further damage of the product.
Q8. Noise occurs during operation
While Hurom is squeeze the ingredients,
Noise may occur depending on the ingredients, for example fibrous vegetables like cabbage, carrot, kale.
TIP
- Fricative would take place if a machine runs without any ingredients.
Please be advised that the product shouldn’t run for a long time without ingredients .
- You may confuse in between noise and wave length of space while working.
You may feel noise by wave length of space depending on where the product is working.
But, it is not a problem unless it is too much noise. If you still doubt, please call A/S center for help.
Q1. How long is storage date of Juice?
Possible to store in refrigerator for up to 2~3 days.
However, it is best to drink right after the squeezing since nutrients are deceased gradually as time passes.
The condition of juice can be different depending on the store condition of container, ingredients and temperature.
Q2. When is the good time to drink juice? Can we drink on an empty stomach
People with good and healthy condition can drink anytime.
However, drinking on an empty stomach or before bed can cause stomachaches depending on body condition.
Acidity and fibers on fruits and vegetables can simulate stomach.
It is best to drink juice after the meal.
Q3. Do not want to waste the pulp?
When we eat fruits and vegetables as juice, it eliminates the insoluble fiber that disturb the digestion and raises the absorption rate of vitamins, minerals, enzymes, and fibers.
If you want to have more amount of fiber, please use the coarse strainer.
TIP. Pulp can be use for various kinds of food recipes.